Saturday, March 20, 2010

Customer Complaint Handling


Customer Complaint Handling
Customer of any company or industry or other might have many kinds of problem regarding product or services which they are getting from their supplier.
These kind of problems are handled/solved by a special group of people in that particular company,be cause of which their custormers should be satisfied.
The Process starts with lodging the complaint/registration of complaint or any dissatisfaction regarding the product or servi ce and company tries to resolve it and make sure that the customer is satisfied with their services.
Customer Complaint are of Categories like…….
Customer Complaint Category




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Process through which most of the companies go through for customer complaint handling is as below…….

Customer Complaint Handling Process

4 comments:

  1. Nice Blog!!! It looks like you've spent a fair amount of time setting it up and keeping the content fresh. I'll be sure to come back.

    http://www.surveytool.com/customer-complaints/

    ReplyDelete
    Replies
    1. Thanks, i had spent few time with an organization where I had published a project report on Supply Chain Management.

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  2. Customer complaints management software helps regulated companies reduce complaint resolution time.A Complaint Management System Software from NABD to get known to the various clients Complaints and come up with appropriate solutions.

    ReplyDelete
  3. Transportation is a key process in the logistics chain, which is involved at every stage, right from the manufacturing of the product, to its final delivery at the required location.
    Top Warehousing Company

    ReplyDelete