Saturday, March 20, 2010

Customer Complaint Handling


Customer Complaint Handling
Customer of any company or industry or other might have many kinds of problem regarding product or services which they are getting from their supplier.
These kind of problems are handled/solved by a special group of people in that particular company,be cause of which their custormers should be satisfied.
The Process starts with lodging the complaint/registration of complaint or any dissatisfaction regarding the product or servi ce and company tries to resolve it and make sure that the customer is satisfied with their services.
Customer Complaint are of Categories like…….
Customer Complaint Category




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Process through which most of the companies go through for customer complaint handling is as below…….

Customer Complaint Handling Process